The Memorial Plaza at night, with the twin beams of Tribute in Light visible against the darkened sky
Photo: David E. Starke

2025 Annual Report

LAST YEAR'S TEXT

Nearly a quarter century after the 9/11 attacks, the National September 11 Memorial & Museum continues to stand as a beacon of remembrance, resilience, and hope. We remain unwavering in our dedication to preserving the stories of 9/11’s victims and heroes, and to ensuring that those too young to remember that tragic day understand its lessons, legacy, and ongoing significance.    

LAST YEAR'S TEXT

In our 2024 annual report, we mark an institutional milestone – 10 years since the dedication of the Museum. In this moment, we are especially grateful for the 9/11 community members, visitors, and supporters who have sustained our mission in the last decade. Our year was anchored in commemoration as we observed the 31st anniversary of the February 26, 1993 World Trade Center bombing, 22 years since the May 30, 2002 end of rescue and recovery operations at Ground Zero, and the 23rd anniversary of the September 11, 2001 attacks, when 7,100 9/11 family members joined us at the Memorial and roughly 250,000 watched online. 

The year was also defined by new programs and initiatives, part of our ongoing efforts to expand our storytelling and engage new audiences of all ages. We launched New York First Mondays, which offered New Yorkers a free opportunity to experience the Museum exclusively with one another, reconnecting with the spirit of community that blanketed the city following the attacks. The installation "Dust: Illness and Advocacy After 9/11" opened in May, exploring the long-term health effects of and advocacy efforts for those exposed to toxic dust in the aftermath of 9/11. And in the fall, "Faces of Ground Zero: Photographs by Joe McNally" opened, reflecting the experiences of first responders and rescue and recovery workers through large scale photographs. 

We were privileged to welcome 2.4 million visitors to the Museum and 11.6 million to the Memorial.  

Watch a video about our mission to commemorate, educate, and inspire in 2024.  

2024 Highlight Reel

2024 Annual Report Video
2025 VERSION TO COME

LAST YEAR'S TEXT

The vital work we do is not possible without the generosity of our donors and members. Your support sustains our mission and enables us to expand our education programs so that new generations learn the stories and legacies of February 26, 1993 and September 11, 2001. On behalf of our Chairman Michael R. Bloomberg, President and CEO Elizabeth L. Hillman, and the staff of the 9/11 Memorial & Museum, we extend our deepest gratitude for your unwavering commitment. 

We invite you to explore our annual report, which features a complete list of donors along with reflections from our Chairman and President and CEO on the past year. 

The Year in Numbers

  • An infographic showing significant statistics pertaining to the Memorial and Museum operations in 2025

The Year in Photos

  • The hands of a man in uniform grasp the stem of a yellow rose
  • A man looks at a commemorative quilt hanging on a gallery wall.
  • A group of runners and walkers in the middle of the 5K
  • Four people wearing official 5K tee shirts pose and smile for a photo
  • A speaker at a panel discussion is seated at a table while a woman to his left looks on.
  • The Survivor Tree blooms in spring
  • Bagpipes on a Memorial Glade monolith
  • Several rows of people wearing matching white t-shirts poses on the Memorial
  • A woman places American flags on the Memorial
  • Back view of a woman holding a small child as they look at the Memorial
  • Red roses on a Memorial parapet
  • Fall foliage lines a reflecting pool at the Memorial
  • Plaques in a military-themed installation on display
  • Uniformed men and women line up on the plaza
  • Birdseye view of Foundation Hall with Slurry Wall illuminated

Photos: Monika Graff, Ben Hider, Michael Hnatov, Jin S. Lee, David E. Starke
 

__________________________________________________________________________________________

Cover of the 9/11 Memorial & Museum 2024. Annual Report

Find additional financial and legal information, as well as past annual reports, here.

__________________________________________________________________________________________