The Memorial Plaza at night, with the twin beams of Tribute in Light visible against the darkened sky
Photo: David E. Starke

2025 Annual Report

As we approach the 25th anniversary of the September 11, 2001 attacks, our collective promise to never forget is more important than ever. The National September 11 Memorial & Museum remains unwavering in its commitment to honoring the victims, recognizing the courage and kindness demonstrated in the face of unimaginable tragedy, and preserving the lessons and legacy of that day for the future.   
 

Our 2025 annual report chronicles the multi-faceted ways in which we worked to ensure a new generation and an expanding community continue to understand the ongoing significance of 9/11. We are profoundly grateful to the 9/11 community members, supporters, 2.4 million Museum visitors and 11.3 million Memorial visitors who came to our site to remember, reflect, and learn. 

We were privileged to lead the observance of the 33rd anniversary of the February 26, 1993 World Trade Center bombing, 23 years since the official end to Ground Zero rescue and recovery operations on May 30, and the 24th anniversary of the September 11, 2001 attacks, welcoming 5,500 9/11 family members in person that day and another 200,000 online. 

Our annual summer Institute for Educators reached a powerful milestone in July, with its first teacher participant born after 9/11. We expanded our free New Yorker admission program, New York First Sundays, welcoming nearly 9,000 New Yorkers for a complimentary opportunity to experience the Museum as a community. Drawing Meaning: Trauma and Children's Art After 9/11 opened in the spring of 2025, examining how young artists from around the world used art to heal themselves and others as they expressed complex feelings about the 9/11 attacks. Later in the fall, a new installation was dedicated, showcasing military memorials that honor the more than 7,000 U.S. service members killed and 50,000 wounded in Global War on Terror. We were also privileged to have been named one of North America's Top 150 rated experiences in the 2025 Arival Tour Review Spotlight Awards. 

Watch a video about our mission to commemorate, educate, and inspire in 2025.  

2024 Highlight Reel

2024 Annual Report Video

Our vital work would not possible without the generosity of our donors and members. Your support sustains our mission and enables us to expand our education programs so that new generations learn the stories and legacies of February 26, 1993 and September 11, 2001. On behalf of our Chairman Michael R. Bloomberg, President and CEO Elizabeth L. Hillman, and the staff of the 9/11 Memorial & Museum, we extend our deepest gratitude for your unwavering commitment. 

We invite you to explore our annual report, which features a complete list of donors along with reflections from our Chairman and President and CEO on the past year. 

The Year in Numbers

  • An infographic showing significant statistics pertaining to the Memorial and Museum operations in 2025

The Year in Photos

  • The hands of a man in uniform grasp the stem of a yellow rose
  • A man looks at a commemorative quilt hanging on a gallery wall.
  • A group of runners and walkers in the middle of the 5K
  • Four people wearing official 5K tee shirts pose and smile for a photo
  • A speaker at a panel discussion is seated at a table while a woman to his left looks on.
  • The Survivor Tree blooms in spring
  • Bagpipes on a Memorial Glade monolith
  • Several rows of people wearing matching white t-shirts poses on the Memorial
  • A woman places American flags on the Memorial
  • Back view of a woman holding a small child as they look at the Memorial
  • Red roses on a Memorial parapet
  • Fall foliage lines a reflecting pool at the Memorial
  • Plaques in a military-themed installation on display
  • Uniformed men and women line up on the plaza
  • Birdseye view of Foundation Hall with Slurry Wall illuminated

Photos: Monika Graff, Ben Hider, Michael Hnatov, Jin S. Lee, David E. Starke
 

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Cover of the 9/11 Memorial & Museum 2024. Annual Report

Find additional financial and legal information, as well as past annual reports, here.

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