Leading Through Crisis

Leading Through Crisis is a new leadership development program that equips teams with the tools, context, and strategies to navigate the essence of every crisis: urgency and uncertainty. 

This program examines four key pillars of crisis leadership – emergency preparedness, effective communication, empathetic leadership, and empowering teams – through the lens of those who led teams during and after the 9/11 attacks, such as Michael R. Bloomberg, Frank Bisignano, Kenneth I. Chenault, Roger W. Ferguson, Jr., Robert Iger, Jeh Charles Johnson, Admiral William H. McRaven, USN (Ret.), and Caryn Seidman-Becker, among others. Programs typically run for a half or full day.   

• Leading Through Crisis: Interactive presentation presented by Clifford Chanin, 9/11 Memorial Museum Director (75-90 minutes)

• Eyewitness to 9/11: First-person eyewitness account of the attacks and their aftermath from first responder or law enforcement professional with Q&A (45-60 minutes)

• Facing Crisis: Exclusive 15-minute film highlighting actions of decision makers on and after 9/11 (15 minutes)

• Guided tour of 9/11 Memorial & Museum (90 minutes)