The Family Room provides a private place of comfort and reflection for 9/11 family members and their guests.
The heart of our mission is to remember and honor the 2,983 people killed in the terrorist attacks of September 11, 2001 and February 26, 1993. This is a dedicated area of the website for the loved ones of those killed in the attacks and includes information on how to plan a visit, find a name on the Memorial, join the 9/11 families mailing list, and give to the collection.
The heart of the mission of the 9/11 Memorial & Museum remains the annual commemoration ceremony. Family members will gather on the Memorial plaza while adhering to state and federal guidelines regarding social distancing and public gatherings.
As in years past, the focus of the commemoration will be the reading of the names. Out of an abundance of caution and in line with the guidance regarding social distancing, we will not ask family members to read the names of victims in person on a stage this year. Recorded readings of the names made by 9/11 family members for use in the Museum’s In Memoriam exhibition will instead be used for the 19th anniversary commemoration ceremony, ensuring that your loved one is recognized and remembered.
Provided that we can reopen the Museum in compliance with state and federal parameters, exclusive access to the Museum will again be offered only to families of 9/11 victims on the anniversary. The Memorial will open to the general public following the commemoration ceremony, which is exclusively for family members.
Visiting the 9/11 Memorial & Museum will always be free for 9/11 family members. A dedicated phone line for family members is available to assist in planning your visit to the Museum, which we are working to safely reopen.
All 2,983 names of the men, women, and children killed in the attacks of September 11, 2001 and February 26, 1993 are inscribed on bronze parapets surrounding the twin Memorial pools.
The 9/11 Memorial & Museum each day recognizes the birthdays of the men, women, and children whose names are inscribed on the 9/11 Memorial by placing a single white rose at each person’s name on his or her birthday.
If you have photographs, personal mementos, or other materials such as video and audio recordings that relate to your loved one and capture a sense of who they were or reference where they were on September 11, 2001 or February 26, 1993, please be in touch about contributing these items to the Museum’s permanent collection.