The Family Room provides a private place of comfort and reflection for 9/11 family members and their guests.
The heart of the mission of the 9/11 Memorial & Museum remains the annual commemoration ceremony. Each year on September 11, victims' family members gather on the Memorial plaza to read aloud the names of those killed in the 9/11 attacks and in the 1993 World Trade Center bombing.
Visiting the 9/11 Memorial & Museum will always be free for 9/11 family members. A dedicated phone line for family members is available to assist in planning your visit to the Museum.
The 9/11 Memorial & Museum each day recognizes the birthdays of the men, women, and children whose names are inscribed on the 9/11 Memorial by placing a single white rose at each person’s name on his or her birthday.
All 2,983 names of the men, women, and children killed in the attacks of September 11, 2001 and February 26, 1993 are inscribed on bronze parapets surrounding the twin Memorial pools.
If you have photographs, personal mementos, or other materials such as video and audio recordings that relate to your loved one and capture a sense of who they were or reference where they were on September 11, 2001 or February 26, 1993, please be in touch about contributing these items to the Museum’s permanent collection.