Digital Learning Experience FAQs

Find answers to frequently asked questions about the 9/11 Memorial & Museum Digital Learning Experience (previously Anniversary in the Schools). 

FAQ List

Where do I check in?

Arrive 15 minutes before your scheduled start time at the group entrance, located near the southeast corner of the Museum Pavilion. For directions to group check-in and information on bus access, click here.

Can students bring food to the Museum?

Food, gum, or beverages other than water are not permitted inside the Museum. The Museum does not have lunchroom facilities for students.

Can we tour the Museum before or after the student program?

Your class may not enter the Museum before your designated start time. However, you may stay after your program to explore additional exhibits.

What should students bring?

Bring as little as possible to expedite your entry. All items are screened in x-ray machines and all visitors will be asked to pass through magnetometers. We provide all necessary materials for student programs. Click here for security screening details.

How long is a school program?

On-site field trips are a scheduled length of 60 minutes. Learn more here.

What happens if we arrive late?

We cannot guarantee entry for late arrivals. Groups that arrive more than 30 minutes late will not receive a program and the visit will instead become self-guided.

What is the cost of a school visit?

Learn more here

How many chaperones should I bring?

We require one chaperone for every 10 students. Additional chaperones outside of this ratio must purchase tickets at full price, with exceptions for one-to-one aides supporting students with disabilities. We recommend no more than five chaperones per group.

Are there any materials I can use to prepare my students for our visit?

For lesson plans and helpful resources, visit the Students and Teachers and Resources sections.

What is the 9/11 Anniversary Digital Learning Experience?

The 9/11 Anniversary Digital Learning Experience used to be named “Anniversary in the Schools” – it’s the same program, just a different name. The program consists of two parts: a pre-recorded film that can be screened on-demand to accommodate all schedules and time zones; and a live chat with 9/11 Memorial & Museum Education staff.