The Museum reopened September 12 as a one-way visitor experience, with new health and safety measures in place and ongoing operational changes to ensure a safe Museum experience. Museum capacity will be limited to 25 percent and all visitors will be required to purchase tickets in advance for timed visits that allow for social distancing.
A few spaces within the Museum are closed to visitors, including the Atrium, the Auditorium, Reflecting on 9/11, Rebirth at Ground Zero, the Special Exhibition Gallery, and the Museum Education Center. Services including the audio guide rental, the café, coat check, and water fountains are also unavailable in adherence to the health and safety guidelines.
As the country’s principal institution for examining the events and aftermath of September 11, 2001, we look forward once again to welcoming visitors and sharing the 9/11 Memorial & Museum's message of healing, unity, and renewal.
About the Museum
The 9/11 Memorial Museum invites visitors to learn about the history of the 9/11 attacks and 1993 World Trade Center bombing at the site where the Twin Towers once stood. The Museum’s dynamic blend of architecture, archaeology, and history creates an unforgettable encounter with the story of the attacks, their aftermath, and the people who experienced these events.
The Museum tells the story of 9/11 through artifacts, imagery, personal stories, and interactive technology. Learn about the core exhibitions, special exhibitions, and rotating displays in the Museum’s 110,000 square feet of space.
Programs and Events
The 9/11 Memorial Museum hosts a variety of programs and events that explore the attacks and their continuing impacts. Programs are tailored to different audiences and are offered onsite and online.
Keepsakes, books, and apparel purchased through our store help fund our mission.